OpenScape 4000

  • Hybrid TDM/IP-PBX for Enterprise Voice with an extensive Enterprise feature set for traditional to next generation communication

  • Single system scales up to 12,000 users

  • Industry leader in Wireless LAN (DECT) deployments Cordless Enterprise

  • Active-Standby dual node architecture, no calls lost on switchover

  • Support for native SIP Subscribers

  • OpenScape 4000 EcoServer as communication server to support high analog and TDM requirements and for OpenScape 4000 Branch as hybrid side

  • Integrated into OpenScape Management zero touch maintenance

  • Fits into virtualized architecture (VMware), delivered as a vApp

Presentation

Presenting the OpenScape 4000 Converged Communication Platform

Brochure

Download the latest brochure for OpenScape 4000 solution details

Datasheet

Download the latest datasheet for OpenScape 4000 for an introduction to capabilities

Infographic

Transforming teams and your business, view the IP TDM comparison

OpenScape Voice

  • Carrier-grade (five nines) reliability built around open standards

  • High scalability up to 100,000 users on a single platform

  • Virtualized for easy integration into data center and cloud environments

  • SIP-based session management

  • Built-in media server

  • Secure communications with end-to-end encryption and VPN

  • Auto-attendant

  • Group calling and conferencing

  • Survivable branch office for extending reliability to remote locations

  • Support for PSTN interconnection with OpenScape Branch 500i

  • Integrated Session Border Controller for low cost SIP trunking and higher security

Presentation

Presenting OpenScape Voice for a pure IP solution for your enterprise

Brochure

Download the latest brochure for OpenScape Voice solution details

Datasheet

Download the latest datasheet for OpenScape Voice for an introduction to capabilities

Portfolio

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OpenScape contact centre

  • Single site or multi-site ready

  • Designed for growth, supporting up to 1500 concurrent agents per system, 7500 agents per cluster

  • Improved agent performance with omni-channel skills-based routing of inbound and outbound voice, callbacks, IVR, email, web chat, voicemail, fax, social media and bots

  • More informed decisions with integrated reporting and comprehensive analytics options

  • Self-service optimization with Interactive Voice Response, Voice Portal options (with speech recognition and text-to-speech) and chatbot / AI partner integrations

  • Optimized ecosystem options with pre-packaged and custom Social Media, CRM and WFM integrations

  • Voice platform choice, with Atos Unify OpenScape Business, Atos Unify OpenScape 4000 and Atos Unify OpenScape Voice interoperability

  • Remote and distributed work support with an integrated (WebRTC) softphone option

  • All-in-one option with native recording built in

  • Cloud voice options with UCaaS integrations

  • Ecosystem differentiation with numerous REST API choices

  • Security built-in not bolted on

Presentation

Presenting first class contact centre solutions by Unify OpenScape

Brochure

Download the latest brochure for OpenScape Contact Centre solution details

Datasheet

Download the latest datasheet for OpenScape Contact Centre, an introduction to capabilities

Call Director

Integrated IVR solution for OpenScape Contact Centre makes complex routing simple

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