support

Proven Results

SLA

Is your communication services critical?

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EvotecHLS offers Service Level Agreegments for your OpenScape systems. Access to system specialists is essential for your business continuity.

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Customised your support to get the coverage you need.

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Health

check

Sometimes things don't go plan!

Regular Healthchecks are included in your customised support to capture potential issues before they result in service interuption.

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Prevention is better than cure.

enhanced support

Through our enhanced support agreements you can get more than just break fix!

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You'll get guaranteed response times, access to favourable hourly rates for requests and most importantly access to system specialists who care and know the system.