CASE STUDIES

When a customer needs to get a hold of a business or facility urgently, time is of the essence. No one wants to wait on hold for long...

There are always going to be hurdles to any business – business is, in and of itself, a risk. After all, what reward can come without risk?

ISDN (Integrated Services Digital Network) phone system interfaces are rapidly being phased out in favour of SIP (Session Initiation...

Having a good communication setup is vital in any industry, especially when your industry involves being on the phone and setting up...

Our client, a not-for-profit call centre supporting mental health, alcohol and other drugs, and community support programs for...

A smooth communication channel between trains and their control stations is integral to the operation of any railway; but what happens...