Symphonia V3 Suite
An integrated, multi-vector enterprise communications platform architected and developed by Glen Copeland. Proven in 24/7 mission-critical operations.
The 5 Core Systems of Symphonia V3
// ARCHITECTURAL DEPLOYMENTSSymphonia Alert
Critical incident triggering engine responding instantly to digital inputs, duress alarms, serial alarms, and IoT events. Features real-time visual wallboards (SVG floorplans), audible siren triggers, operator acknowledge locks, and escalation workflows.
Symphonia Telephony
PBX-integrated intelligent call routing and duty rostering. Integrates with PJSIP and Asterisk backends to deliver automated shift management, engineer dial-out paging, and carrier trunk failover under peak emergency load.
Symphonia SMS
Enterprise SMS gateway supporting two-way SMS broadcast, keyword-based response routing, and secure API bridges for hospital staff notifications and automated incident broadcasts.
Symphonia CDRCollector
Continuous ingestion of raw Call Detail Records (CDR) from multiple OpenScape 4000 nodes via Lantronix serial servers. Features real-time MySQL parsing, automated deduplication, and zero-loss archival.
Symphonia Enhancements
Enterprise call recording, live agent interfaces, historical analytics, and automated reporting designed to extend legacy PBX capabilities without costly vendor lock-in or recurring per-seat cloud subscriptions.
Custom Voice Integration Tailored to Your Architecture
Whether augmenting an existing OpenScape 4000 installation with modern alerting or replacing disparate legacy telemetry systems, Symphonia modules are designed to integrate seamlessly.
Discuss a Custom Deployment